QSR & Fast Casual:

An Industry Snapshot

Learn more about current consumer trends in the QSR industry including customer attraction, personalized services, and the change in café culture. Discover which brands hold the highest equity scores, and which are seeing the greatest growth.

Download the Report

Quick-service restaurants have fueled American families for more than 100 years. These convenient eateries offer tasty and dependable meals that fit into a busy lifestyle. A valued part of American culture, QSRs continue to evolve along with innovations in tech and changes in consumer eating habits.

Here, we provide a data-driven snapshot into the quick-service industry to help brands and companies prepare for future consumer expectations. We measure consumer sentiment towards key trends including the change in café culture, customers’ ordering preferences, and we take a look at four popular U.S. pizza chains.

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Download the full report.

Fill in this form to read the full report and better understand Americans’ attitudes and behaviors towards the QSR industry.

Revisit our 2022 Report

Quick-service restaurants have been an important part of American culture since the 1920s. Their affordability, convenience, and family-friendly environment have maintained their popularity. However, our eating habits and preferences continue to evolve, as do what customers expect from the fast food experience.

Here, we provide a data-driven snapshot into the world of fast-food and fast-casual restaurants to help brands and companies prepare for future consumer expectations. We measure consumer sentiment towards key trends including customer attraction, personalized services, and Raising Cane’s significant growth.

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Download the 2022 report.

Fill in this form to read the full report and better understand Americans’ attitudes and behaviors towards the QSR industry.

QSR & Fast Casual Insights

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