#Blockchain technology is being used in the early disruption of Kenya’s agribusiness https://t.co/0OLRnbNvBk via @qzafrica
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3,008 shoppers, aged 18 and older, who self-identified as spending 50% or more of their grocery shopping at an independent grocery store were surveyed for the report from November 13 to December 8, 2017. For these “independent shoppers,” convenience, followed by price, keeps them loyal to their local supermarkets. Although shoppers said location and price were main reasons for switching stores, a majority (2 in 3) were very satisfied with their local grocers and, in the past year, only 14% have changed supermarkets.
NGA members also observed these changes. “25 years ago, people didn’t care if things were organic,” says Jennifer Doherty, owner of the Manhattan Fruit Market in Chelsea, New York. Doherty has been in the grocery business for over two decades. In the early days of her retail career, Doherty says shoppers were more “price-conscious.” “Now more people are asking for organic food and are willing to pay more for it,” she says. Most shoppers who frequent Doherty’s supermarket are neighbors living and working in the area.
“With their strong ties to their communities and agility to quickly respond to consumer shifts in the marketplace, independents are well positioned to stay ahead of the consumer trend curve,” said Laura Strange, Vice President of Industry Relations, Communications and Marketing for National Grocers Association.
Online grocery shopping is slowly becoming a supplement to in-store purchases. About 3 in 10 independent shoppers anticipate an uptick in their online grocery shopping over the next five years. According to the report, in order to realize the potential of the online market, grocers should boost e-commerce investment by focusing on relevant target markets and keeping fees low and consistent.
The study also found that consumers want independent grocery chains to support healthy eating. 39% of those surveyed ranked using shelf tags with easily visible nutritional information as the top way a primary independent store can help them maintain a healthy diet. Furthermore, consumers recommended that primary stores should instruct them on how to cook certain foods.
To offset changes in consumer purchasing behavior, the NGA advises local grocers to avoid price increases on deli and bakery items, and running deals on seafood. Additionally, grocers can recommend healthier options within the category for consumers who have moved away from beef for health reasons. Grocers taking proactive such as these can go a long way as over half of the survey respondents say they want their local supermarket to show them what items are fresh and in season.
Findings from the NGA report also echo observations gleaned from the 2018 Harris Poll Reputation Quotient survey, which found that Americans value brands in their backyard that have become part of the community. Convenience goes a long way in fostering loyalty. Supermarkets scored high on the RQ survey. For the first time in the poll’s 19-year history, five grocery chains were featured among the top 10 companies on the list of 100 most visible companies identified and ranked by the U.S. public based on their reputation.
Shutting down its U.S. operations, however, will not stop the investigations into the incident by officials in the U.S. and Europe. The FBI and Department of Justice have already began looking into the company.
The development might come as a relief to the majority of Americans (97%) who see privacy as a number one priority, according to a 2017 Harris Poll.
Facebook still has work on rebuilding trust with users, a number of whom think less of the company's reputation and leadership. Shortly after news of the data leaks broke, the number of people who said Facebook had a positive reputation dropped from 45% in the Harris Poll’s annual Reputation Quotient survey (administered in December and January 2017) to 35% in a new March 2018 study the Harris Poll conducted for Fast Company.
Zuckerberg and top-level employees also came under severe scrutiny as the March 2018 survey showed a dip in the public’s perception of Facebook’s leadership. The number of people who said Facebook had an excellent leadership fell from 45% in the RQ study to just 22% in the Fast Company-Harris poll.
Quick: Which browser do you use? What’s your go-to place for coffee? Which apps do you tap almost on reflex? Over the past two decades, the rapid digitization of our lives dictates how we access information, where we eat, shop, sleep and socialize. But the rise of e-commerce brought with it a plethora of options that are simply overwhelming people today. To wrest control of their lives, Americans are racing to routines — simplifying their choices by sticking with brands and platforms that are most convenient, frictionless and useful.
We observed this in our annual Reputation Quotient survey, which measures the reputations of the 100 most visible companies in America based on the public's top-of-mind awareness of companies that either faltered or excelled.
This year, Amazon remained at No. 1 while technology giants Google and Apple fell precipitously. Google was a top 10 company for a decade but slumped to No. 28 this year, and Apple dropped to No. 29 from its previous position of No. 5. It's likely that Apple and Google's decline was caused, in part, by not having released as many hyped-up products as in past years.
Read more at Forbes.
Despite growth in reported breaches and illegal data attempts expected, executive confidence in their security measures has risen to 93 percent from just 75 percent three years ago. At the same time, a large number of middle market executives (47 percent) indicate an attempt to illegally access their data or systems is likely—a significant increase over just two years ago (39 percent).
“In today’s digital economy, findings from the RSM US Middle Market Business Index Cybersecurity Special Report show just how crucial technology investments are to protecting middle market firms. Cyber threats today resemble a traditional arms race,” said Daimon Geopfert, principal and national leader of security & privacy services with RSM US LLP. “The data security challenge is real and growing for middle market companies. The sector is a major target for data breaches, and organizations need to channel additional resources to understand, detect and protect against a sophisticated evolution of threats.”
Read the full release at the RSM Newsroom and learn more about the middle market and the MMBI by visiting the RSM website.
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations and lawsuits. And while the revelations and consequences have prompted ongoing, national conversations about appropriate behavior, only 32 percent of working Americans said that their employer has taken new steps to prevent and address sexual harassment in the workplace, according to a survey by the American Psychological Association.
According to employees, the most common action taken was simply reminding employees of existing sexual harassment training or resources (18 percent).
The study — Workplace Sexual Harassment: Are Employers Actually Responding? — from APA's Center for Organizational Excellence, was conducted online by Harris Poll from Feb. 15-March 1, 2018, among 1,512 U.S. adults who are employed full-time, part-time or self-employed. The data were collected as part of APA's 2018 Work and Well-Being Survey.
While the lack of meaningful change is not entirely surprising, it is disappointing, said David W. Ballard, PsyD, MBA, director of APA's Center for Organizational Excellence.
"The #MeToo movement has given business leaders an opportunity to finally take real action addressing a complex problem that has been pervasive for generations," Ballard said. "Our survey—as well as anecdotal reports—shows that too few employers are making comprehensive efforts that can have significant impact. Avoiding the issue is bad for employee well-being and business, but so, too, is a narrow, compliance-based approach. We know from psychological science that relying solely on mandated training designed primarily to limit the organization's legal liability is unlikely to be effective."
Read more at Phys.org