. @NUQatar ’s seventh annual Media Use in the Middle East survey reveals a region wary about digital privacy but embracing mobile technology and streaming services at rates equaling or exceeding those in the #UnitedStates. #streaming #MiddleEast
Did you know that #Arab nationals are more likely to get news from social media and social media influencers than newspapers, with the majority following influencers on #Instagram? More in video below: #mideastmedia
Our 7th annual Media Survey with @NUQatar
reveals reduced trust in national media across #MENA audiences.
Learn more here: https://t.co/ExCA8ynUQw
In addition, at least half of Arab nationals in each country surveyed read posts from social media influencers, but more do so for their product and service recommendations rather than for their views. And Qataris prove to be outliers on a greater number of behavioral and attitudinal variables since a blockade was imposed on the country in 2017 by several Arab countries.
“NU-Q’s Media Use in the Middle East 2019 reveals a dynamic MENA media environment, one reflecting rapid development in technology, as well as the considerable impact of geopolitics on information consumption patterns and preferences,” said Everette E. Dennis, dean and CEO of NU-Q. “We’ve uncovered significant – and in some cases surprising – shifts in attitudes about free expression online, trust in news sources, culture, and media habits. These findings should be of great interest to scholars, businesses, governments and other thought leaders focused on the region.”
The seventh annual media use survey was conducted face-to-face (phone in Qatar) among 7,303 respondents across seven countries: Egypt, Jordan, Lebanon, Qatar, Saudi Arabia, Tunisia, and United Arab Emirates. The survey was conducted by The Harris Poll from June 20 to October 06, 2019.
The report offers chapters covering bias and credibility, digital privacy, free speech, internet use, media use, news, social media, and social media influencers. There is also one section focusing just on Qatar.
Key findings from the report include:
- Cultural Attitudes. Compared to 2015, fewer nationals now describe themselves as culturally conservative, and more identity as culturally progressive. Qatar saw a dramatic drop in those self-reporting as culturally conservative – 44%, down from 75% in 2015. Meanwhile, Saudi Arabia revealed a significant rise in cultural progressivism – 28% up from 15% in 2015, with cultural conservativism falling from 60% to 41% in the same time period.
- Trust in News Media. Trust in national news media – i.e., newspapers, TV and radio – fell in several countries. Qatar showed a significant drop (74% in 2017, down to 62% in 2019), as did Tunisia (56% to 44%). In contrast, trust levels in the UAE remained very high (94% in 2017 and 92% in 2019). Overall, 61% of nationals say they trust media in their own country, 48% in media from other Arab nations, and 49% in outlets from Western countries.
- Right Direction versus Wrong Track. Large majorities of Arab Gulf nationals say their country is headed in the right direction (94% in the UAE, 89% in Saudi Arabia, and 76% in Qatar). These attitudes contrast dramatically with Jordan (48%), Tunisia (24%), and Lebanon (6%).
- Social Media Influencers. At least half of Arab nationals in each surveyed country look at posts from social media influencers, with at least 1 in 5 doing so every day. In addition, more nationals turn to social media influencers for their product and service recommendations (36% in the UAE, and 24% in both Saudi Arabia and Qatar) rather than to adopt their political, religious, or cultural views (e.g., 18% of Saudis, 17% of Emiratis, and just 9% of Qataris). In most cases, more Arab nationals say they get news every day from social media influencers than from newspapers, with Qatar and Saudi Arabia being the exceptions. Instagram (30%) is the most popular platform for following social media influencers, followed by Facebook (24%) and Snapchat (20%), among nationals who use each platform.
- Freedom of Expression. Compared to 2017, more nationals in several countries say people should be allowed to criticize governments online. In Lebanon, 74% of respondents say online government criticism should be permitted, up from 70% in 2017. The figure is 59% in Saudi Arabia in 2019, up from 49%, and in Jordan, 49%, up from 30%. In the UAE, only 24% said it should be permitted (up from 12% in 2017) and in Qatar, just 26% (up from 19%). Also, more nationals in several countries say they feel comfortable talking about politics. That figure is highest in Lebanon (61%, up from 52% in 2017) and Saudi Arabia (58%, up from 51%), and lowest in Qatar (29%, up from 23%).
- Digital Privacy. Concerns among internet users about online surveillance by governments and companies has increased since 2013. Those who worry about governments checking what they do online has increased from 36% in 2013 to 43% in 2019; those who worry about companies has risen from 34% to 44%. Thirty-two percent of nationals say WhatsApp is the platform affording the most privacy, far more than the percentages who named Facebook, Twitter, Instagram, or Snapchat as the most privacy-protective—and the margin is wide in most countries.
- Qataris are outliers on a greater number of behavioral and attitudinal variables since a blockade was imposed on the country in 2017 by several Arab countries, including three countries in this study (Saudi Arabia, Egypt, and the UAE). Compared to 2017, Qataris now spend less time online (from 45 hours per week in 2017 to 24 hours in 2019), less time with family and friends (from 43 hours to 11 hours per week with family and 13 hours to 6 hours with friends), and are less supportive of internet regulation (from 39% to 28%).
- Streaming Services. Streaming services are gaining popularity. Roughly two-thirds of Qataris, Saudis, and Emiratis report using a streaming service (like Shahid, Anghami, and Netflix, or others), a figure similar to that in the U.S. (Deloitte, 2019).
- Podcasts are more popular in the Arab region than in the U.S. Weekly podcast listenership is higher in five of the Arab countries in this study than in the U.S. (65% Saudi Arabia, 44% UAE, 43% Qatar, 29% Lebanon, 26% Tunisia vs. 22% U.S., Pew Research Center, 2019). More non-nationals than nationals listen to podcasts weekly, especially Western expats (30% Nationals, 35% Arab expats, 38% Asian expats, 60% Western expats).
The complete results of NU-Q’s seventh annual Media Use in the Middle East survey are also available on the interactive website, mideastmedia.org.
By Jason Aten | Inc.
According to a Harris Poll study conducted in partnership with Google, the average American has 27 online accounts that require passwords. Ideally, you should use a different password for each account, but come on, you're a human, not a robot, so that's never going to happen. In fact, 66 percent of Americans (almost two-thirds surveyed!) say they reuse the same passwords for their online banking, email, and social media networks.
Sure, it makes sense to pick a password you can remember, and use it for everything since, well, again, you're not a robot. But what happens to your personal information when someone figures out that password? Considering that one-third of Americans use their pet's name as a password, it's not exactly inconceivable someone might figure it out.
Or, worse, what happens when your information is included in a data breach--something not unheard of at this point? In fact, there's a pretty good chance that at least some of your personal information has been included in at least one of the dozen or so major breaches in the past few years.
I'm a big advocate of taking responsibility for protecting your own personal information, which is why it's good news that this morning, Google announced new tools to help you protect your passwords. Those tools include Google's password manager, which is built into Chrome, as well as your Google Account sign-in.
That password manager will now also flag passwords that are reused, and even let you know if one of the passwords you use has been compromised in a data breach. According to Google, it has already uncovered four billion passwords that have been compromised online.
That study also showed that:
- 43 percent of Americans have shared a password, including 23 percent who have given someone else their email password.
- 22 percent use their own name as a password for at least one account.
- 75 percent say they have trouble keeping track of all their passwords.
- Less than half (45 percent) of Americans change their password, even after a data compromise or breach.
Read the full story at Inc.
A new era is dawning in the entertainment world and you’re about to get a whole lot more choices—for better or worse. The streaming wars are here.
Titans of media and technology are wagering billions that consumers will pay them a monthly fee to stream TV and movies over the internet. Walt Disney Co. DIS 3.76% is launching a $6.99-a-month service next week, following Apple Inc.’s entry earlier this month. AT&T Inc. T -0.10% and Comcast Corp. CMCSA 1.10% ’s NBCUniversal next year will mount their own challenges to streaming juggernaut Netflix Inc.
The combatants are fighting on the same battlefield, all seeking to lure in subscribers, but they have radically different motivations—and some have far more at stake than others.
Legacy giants like Disney and AT&T’s WarnerMedia are racing to reinvent their core media business, which is under assault as consumers turn away from traditional broadcast and cable TV. For them, selling streaming subscriptions to consumers has to work—and has to be profitable. For Apple, while streaming can advance its business, failure is an option.
Consumers will have choices to make as new entrants join the fray: Americans are willing to spend an average of $44 monthly on streaming video and subscribe to an average of 3.6 services, according to a survey of over 2,000 people in recent days by The Wall Street Journal and the Harris Poll. That is up roughly $14 from what most people pay now.
But with so many existing players already in the market—Netflix, Hulu, Amazon Prime Video, CBS All Access and ESPN+, among others—not everyone can emerge victorious. “This market is going to have to shake out -- it doesn’t feel like all these players can continue to play this game forever,” said David Wertheimer, a former president of digital products at Fox Networks Group who is now a media and tech investor.
Netflix is in an enviable position with a big head start, but may be in for some turbulence. Nearly one in three Netflix subscribers said they would likely cancel the service in the next three months to make room for a new entrant, according to the Journal-Harris Poll survey. Some 43% of parents with kids under 18 said they were likely to cancel, as did 44% of men ages 18 to 34.
Their stated intentions may not translate into an actual cancellation. There are currently 158 million Netflix subscribers globally.
Netflix, like any subscription business, has regular customer turnover, and some of those who cancel eventually return. “Like the competition, polls come and go,” a Netflix spokesman said. “But years of experience have taught us that consumers want control over when and how they watch—and a wide choice of quality stories across every genre. And that’s what we’ve always focused on providing.”
Read the full story at Wall Street Journal.
Just admit it. Everyone knows you do it. Hell, everyone does it.
Shop online at work.
But the practice may be more widespread than employers thought. According to new research from the advertising exchange OpenX and the Harris Poll, 69% of the 2,000 consumers surveyed admit to shopping at work. The percentage jumps to 81% when you look only at millennials.
That people waste time at work is as old as, well, time, but gone are the days of water-cooler gossiping, playing Solitaire, and taking naps.
With only—only!—93 shopping days left until Christmas, that’s bad news for bosses and productivity experts.
Most of the shoppers participating in the poll expect to spend more online than they do in physical stores, the research found. Quicker than you can say “retail apocalypse,” consumers report planning to spend one in five dollars of their holiday shopping money on purchases made via their mobile devices.
And if ever there was a time for workplace managers to start to worry, it’s now.
Half the survey respondents said they start their holiday shopping in September or earlier, with another 38% launching their buying sprees between October and Cyber Monday.
The 2019 Consumer Holiday Shopping Report was conducted online in August with a margin of error of 2% at a 95% confidence level.
Read the full story at Fast Company.
The 2019 Lawsuit Climate Survey: Ranking the States, conducted by renowned polling firm The Harris Poll on behalf of the U.S. Chamber Institute for Legal Reform, questioned senior business executives about the fairness and reasonableness of state court systems. Those scores were compiled and the nation’s 50 states were ranked.
Delaware’s legal system was ranked best in the country; Illinois’ system is the worst. Additionally, 24 percent selected Chicago or Cook County, Illinois, as the worst city or county court.
Other notable rankings include California (48th) and Florida (46th). New York slid this year, falling seven slots to 36th from 29th in 2017. On the other end, Montana jumped 20 slots to 7th best overall.
“The survey should be a wake-up call to policymakers that their state’s economic growth and prosperity depend in large part on the fairness and predictability of its legal system,” said Harold Kim, chief operating officer of the U.S. Chamber Institute for Legal Reform. “States like Illinois are pariahs to companies. Illinois’ lawsuit system is so bad that major tech companies are refusing to sell some of their products there.”
View the PDF Report here and read the full release at Business Wire.