The COVID-19 crisis brought the travel industry to a standstill.

With the development of vaccines, and the removal of travel restrictions, many people are ready to recapture some elements of their previous “norm.”

How does this complex industry address the tension between a growing desire to reconnect with friends and family with concerns around health and safety? How will increased delays, staffing shortages, and other new realities impact the experience and sentiment of travelers?

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Current Trends in Travel

Travel was one of the hardest hit industries by the COVID-19 pandemic. Cruise liners were docked, airplanes flew at reduced capacity, and hotels engineered new ways of interacting with guests. Now, as countries reopen their borders and lift travel restrictions, the hospitality industry is re-emerging, but with some changes.

Here, we provide a data-driven snapshot into the world of travel and hospitality to help brands and companies prepare for future consumer expectations. We measure consumer sentiment towards key trends including destination work, lodging priorities, and’s surge in traffic.

Read Our Travel Snapshot

Featured Travel Insights

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We dive into even more subjects in our one-off briefs and in-depth reports.

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Travel Articles & Insights

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Southwest's Brand Damage Persists, Poll Finds - Here's What The Airline Should Do Next

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Americans prefer to hit the road than buy a lot of stuff this holiday season

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COVID-19 Is Still Upending Holiday Plans - and Inspiring Some Families to Make New Ones

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Hawaiian Airlines soars to the top with exciting technological foresight

Brief 2 min Read’s usage soars in June as travelers give in to wanderlust

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Will Johnson: Could this be Chicago's comeback summer?

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Are Americans returning to summer tourism?

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TSA Covid Infections Have Jumped 50% Since The Mask Mandate Was Lifted

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Only Half of Americans Comfortable Flying Right Now, Poll Finds as CDC Weighs Extending Mask Mandate

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6 Out Of 10 Americans Aren't Ready For The Mask Mandate For Air Travel To End

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A Majority Of Americans Want A Vaccine Mandate For Domestic Flights - But Here's Why They Won't Get It

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