The COVID-19 crisis brought the travel industry to a standstill.

With the development of vaccines, and the removal of travel restrictions, many people are ready to recapture some elements of their previous “norm.”

How does this complex industry address the tension between a growing desire to reconnect with friends and family with concerns around health and safety? How will increased delays, staffing shortages, and other new realities impact the experience and sentiment of travelers?


Current Trends in Travel

The travel landscape has been in a constant state of flux since the start of COVID. Now with the pandemic firmly behind us, the travel industry is embracing a tidal wave of enthusiastic travelers. As we settle back into a reality free from travel restrictions, we take a look at how consumers are choosing to travel.

Here, we provide a data-driven snapshot into the world of travel and hospitality to help brands prepare for future consumer expectations. We measure consumer sentiment towards key trends including this year’s surge in personal travel and airline loyalty.

Read Our Travel Snapshot

Featured Travel Insights

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We dive into even more subjects in our one-off briefs and in-depth reports.

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How Boeing's safety problems are impacting our flying habits

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Travelers Are Generally Satisfied With Flying Experience

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Travel brands spark enthusiasm with technology

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What Airbnb learned after a year of letting employees work from anywhere

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