Travel

The COVID-19 crisis brought the travel industry to a standstill.

With the development of vaccines, and the removal of travel restrictions, many people are ready to recapture some elements of their previous “norm.”

How does this complex industry address the tension between a growing desire to reconnect with friends and family with concerns around health and safety? How will increased delays, staffing shortages, and other new realities impact the experience and sentiment of travelers?

Travel Tear Sheet Cover

Current Trends in Travel

Travel was one of the hardest hit industries by the COVID-19 pandemic. Cruise liners were docked, airplanes flew at reduced capacity, and hotels engineered new ways of interacting with guests. Now, as countries reopen their borders and lift travel restrictions, the hospitality industry is re-emerging, but with some changes.

Here, we provide a data-driven snapshot into the world of travel and hospitality to help brands and companies prepare for future consumer expectations. We measure consumer sentiment towards key trends including destination work, lodging priorities, and Booking.com’s surge in traffic.

Read Our Travel Snapshot

Featured Travel Insights

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