Advancements in artificial intelligence (AI) are revolutionizing products and service delivery across industries. AI-based technologies offer unprecedented opportunities to streamline processes, enhance efficiency, and deliver personalized experiences to consumers.

However, the widespread adoption of AI in a variety of industries relies heavily on consumers’ acceptance and comfort with AI technologies.

This research provides a quantification of where consumers comfort levels are today as it relates to AI-based technologies in various industries and settings. As such, the purpose of this work is to simply contribute to the broader dialogue that business leaders are having around AI adoption strategies to ensure that strategies/tactics meet individuals where they are today: a messy landscape where there are guards up and even some confusion on how individuals might be using AI today.

Download the white paper and discover American’s comfort with various AI technologies – with specific looks at AI use cases in travel, financial services and health care.


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