Digital technology has impacted everything in society, bringing marked changes to consumer behavior across the board. How we shop, learn, work out, conduct our finances and entertain ourselves – all these behaviors and more have their roots in digital solutions enabled by Cloud-based technology. And with the advent of COVID-19, demand for these services has skyrocketed – resulting in pressure on Cloud-based providers to meet demand. The Internet has quickly become the next ‘essential utility’ for consumers and businesses alike.