By Alicia Kelso | Food Dive |
Though grocery giants Kroger, Walmart and Amazon have grabbed headlines of late with their technology rollouts, smaller regional players are getting in the game.
With its new skip checkout app, Kowalski’s, which already offers curbside pickup and home delivery, has stepped up to compete with the likes of Walmart and Kroger. The small Minnesota chain serves mostly affluent customers who will very likely gravitate towards the enhanced store technology. According to a recent Harris poll, 88% of shoppers say they want in-store checkouts to run faster. Half of those surveyed pointed to long lines and slow lanes as their top two hang-ups with the grocery shopping experience.
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