Facebook Hearings Illuminate Future of Business and Data Privacy

By Steven Norton and Angus Loten | Wall Street Journal

The grilling of Facebook Inc. Chief Executive Mark Zuckerberg by Congress last week has prompted organizations to revisit their data-usage policies and take a closer look at how they communicate with customers and constituents.

The increased focus on data privacy following the Facebook hearings increases scrutiny surrounding “what information we collect, how secure that information is, and who we share it with,” said Ted Ross, chief information officer for the City of Los Angeles.

Individuals increasingly are concerned about the privacy of their personal data. A poll of 10,000 consumers released Monday by International Business Machines Corp. and the Harris Poll found that 78% of U.S. respondents say a company’s ability to keep their data private is extremely important, and only 20% completely trust organizations they interact with to maintain the privacy of their data. The survey found that 60% are more concerned about cybersecurity than a potential war, according to IBM.

Read more at Wall Street Journal.