Brand Experience Management

Solutions
- On Demand
  Harris On Demand is a fast, cost-effective way to answer burning business questions.
- Brand Strategy & Customer Insights
  Actionable insights to grow your brand, track cultural trends, understand your customers, and build long-term equity.
- Public Opinion Research for Public Release
  Credibly measure public opinion to earn attention, generate media coverage, strengthen reputation, and enhance leadership position.
- Corporate Reputation Management
  Track and manage reputation to guide strategic planning, prioritize initiatives, build equity and proactively identify risk.
- Close
Insights
- The Digital Economy
- Everyday Heroes
- SMB: America’s Economic Engine
- Automotive
- Travel
- Healthcare
- Thought Leadership
  Check out Harris’ latest thinking, media partnerships and reports.
- EquiTrend
  Since 1989, The Harris Poll has been monitoring the Brand Equity, providing one score that enables you to understand at a glance how strong or weak your brand is.
- Close
Partnerships
Our Firm
- - Mission
    
    We strive to reveal the authentic values of modern society to inspire leaders to create a better tomorrow.
- - Heritage
    
    We are one of the longest running surveys in the U.S. tracking public opinion, motivations and social sentiment since 1963. For over 5 decades our research has shifted culture and policy.
- - Culture
    
    We are social scientists, strategists and investigators of culture. We apply advanced analytics and creativity to our client’s marketplace challenges.
- Subscribe Now To Receive The Latest News.
  
  Sign Up Now
- Need Answers Fast. Start with On Demand Polling
  
  Get Started Now
- Careers
- Close
Contact Us
Axios Harris Poll 100
COVID 19 Tracker

Brand Experience Management

Challenges

How do we align customer experiences across the brand to eliminate inconsistencies?

How do we execute with one vision across a complex organizational structure with diffused responsibilities and roles?

How to harness competing KPIs and increase employee engagement?

Solutions

Customer Experience Sync

Understanding customer and employee pain points across the brand experiences to develop solutions that optimize and align the experience externally and internally

Alignment on brand vision & KPIs: Building ‘One Brand Experience’ Platforms / Testing & Workshops
Building empathy & opportunity between customers & employees: Inﬂuencer Salons
Making brand research sticky: Docu-Series Research Read-outs
Landing brand values: Employee Engagement Study & Activation Ideas

message*
Name*
First Last
Title*
Company*
Industry*
Phone*
Email*

Harris. Hard Data. Human Truth.

THP Archives

THP Archives

Brand Experience Management

Customer Experience Sync

Understanding customer and employee pain points across the brand experiences to develop solutions that optimize and align the experience externally and internally

Contact Us

Subscribe Now